As entrepreneurs ourselves, we recognize that your focus and energy is in establishing your own e-retail business, and we applaud your commitment. You have an idea that is unique, and a concept that is going to "set the world on fire", so why would you even consider participating in the New Wave Program? Believe it or not, you are exactly the kind of business that we want in the Program, and would like to find a way to work with you:
- to help you establish your business;
- to allow you to get to know us; and
- to understand the value that you will get from joining the Program in the longer term.
For these reasons we are prepared to offer, to selected clients, a range of consultancy services that will draw upon our extensive experience in establishing and operating successful e-businesses. By working closely with you in the following areas, we will help you to avoid many of the pitfalls and challenges that lay ahead.
Working in partnership, we will enable you to get your site established faster, with less fear of problems and issues and ultimately gain a leap on your competitors.
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Planning & Structuring
Having a successful retail business in the physical world means that you have a good understanding of your market, the products that need to be placed to serve the need of customers. However, the physical world often doesn't translate easily to the virtual world of the Internet. On a Planning & Structuring Assignment, New Wave Services' consultants will work with you to define the most appropriate structures to optimize your chances of success.
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Merchandising
The way that you package your merchandise for sale on a e-retail site is absolutely crucial. Unlike the physical world, you have literally seconds to "catch" your prospective purchasers before they move onto the next possible solution to their shopping needs. On a Merchandising Assignment, our consultants will help you choose the most appropriate products to be displayed in your virtual shop window, create an environment for maximum impact and most importantly structure your price-points to achieve maximum effect -- turning potential customers into purchasers.
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Market Analysis
Our Market Analysis Assignments are structured to help you understand the nature of the market segments that you are moving into and the competition you will encounter. This information will enable you to make tactical and strategic decisions "on the fly" in line with market expectations and with a greater probability of success.
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Supply Chain
Critical to the success of your electronic business is the organization and effectiveness of your supply chain both upstream and downstream. Our Consultants are skilled at optimizing supply chains not only to meet your business objectives but also to maximize customer satisfaction and increase the chance of return sales.
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Performance tracking
Finally, in the blur of the activity generated by your business, it is sometimes difficult to know exactly how well you are doing. New Wave Services' consultants would work with you establish key goals, implement systems to capture information against these goals and finally provide you with the reports you need to enable you to "steer" your business minute to minute, hour to hour and day to day.
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